How to Restart Nodeware Sensor & Agent Service on Windows

From time to time there may be a need to restart the Windows services that powers Nodeware. Here are the steps to quickly restart those services.

Windows Nodeware Sensor:

• On the machine where the Sensor was deployed
  
  • Press the Windows Key + R, type in services.msc and press Enter.
  • Locate the NodewareSensor Service in the list.
  • Right-click on that NodewareSensor Service and click on Restart.

If for some reason the service doesn't restart, you should send Nodeware support the logs.
The "logs" folder is located in c:\program files\nodeware\logs
You can right click the "logs" folder and select add to archive to create a .zip file.
Open a ticket and attach the .zip file.

Windows Nodeware Agent:

• On the machine where the Agent was deployed
  
  • Press the Windows Key + R, type in services.msc and press Enter.
  • Locate the NodewareAgent Service in the list.
  • Right-click on that NodewareAgent Service and click on Restart.

If for some reason the service doesn't restart, you should send Nodeware support the logs.
The "logs" folder is located in c:\program files\nodeware\logs
You can right click the "logs" folder and select add to archive to create a .zip file.
Open a ticket and attach the .zip file.