Update Alert Endpoints

An email address, including the default email used to enable alerts, and a Slack channel for an Alert Endpoint can be changed at any time. A customer’s email address or a ticketing system’s email address can be used to receive the alerts.

To change an email address, do the following:

1. Click the Email icon to reveal the email address.

2. The email address will appear. Change the email address and click Save Changes.

To change a Slack channel, do the following:

1. Click the Slack icon to reveal the channel.

2. The channel name will appear. Change the name and click Save Changes.