Access the User Menu by clicking your initials in the upper right corner.
Manage Account
Profile Setting
Update the account’s profile information and change the password
Customer Addresses
Update billing information
Payment Method
Enter or update credit card information
Team Settings
1. Search for team members by name, email, customer or access level
2. Invite a new team member
3. Team member card
• Team member’s name
• Team Account Access Levels (See below)
• Team member’s email address
4. Team member settings
• Review account access level
• Assign customer visibility
• Delete or update the team member
• Discard changes
Team Account Access Levels (Roles & Permissions)
By default, customers on a POC are allowed one user account.
Customers in full deployment are allowed 4 user accounts and 1 additional user account for each customer they add to their account.
The 4 different roles in Nodeware Team Management are as follows:
AnalystThe analyst role is best for employees who need to see data for specified customers, but don't need to make any changes. This is the most limited role available and is to be considered a 'read-only' role. Analysts can be given access to individual customers, multiple customers, or all customers. Permissions included: Viewing vulnerability data, alerts, and reports; generating and downloading reports; performing rescans of assets |
TechnicianThe Technician role is best for employees who regularly configure and manage customers and their sensors. This role is still limited compared to Administrators, as they can't perform irreversible actions. Technicians can be given access to individual customers, multiple customers, or all customers. Permissions included: All analyst permissions; ability to manage and assign asset credentials; manage assets and associated vulnerabilities; access the API; manage report scheduling; download, connect, and manage sensors; decommission assets; view and download usage data |
AdministratorThe Administrator role is best for security leads who need the ability to fully manage customers, sensors, and data contained within Nodeware. This role inherently has access to all customers. Permissions included: All technician permissions; creating customers; managing team members; managing subscriptions; managing trials; removing customers, data, sensors, reports, and credentials; patch management functionality |
OwnerThe owner role is assigned to the original creator of the Nodeware account. Additional owners cannot be assigned via the dashboard. The owner has access to all features of Nodeware. This role inherently has access to all customers. Permissions included: All administrator permissions; adding payment methods; removing and modifying administrators; account cancellation |
System Status
Current Status
1. Overall Services status
2. Operational status indicators
3. Operational status of the Nodeware Dashboard (includes status of the Web App and Reporting engine and the uptime % over the last 90 days)
4. Operational status of all Nodeware services and the uptime % over the last 90 days)
5. Operational status of the Nodeware API (includes the status of the Customer API and Sensor & Agent API and the uptime % over the last 90 days)
6. Operational status of the Upstream Provides and the uptime % over the last 90 days)
7. View incident history
8. View the upcoming system maintenance notifications
9. Select the period of time to view the incident history and upcoming maintenance notifications (up to last 30 days)
Release Notes
Review the latest system Release Notes
Nodeware API
Provides detailed information and instructions for using the API.
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